As a Support engineer, you will belong to the international team of customer-oriented professionals, who deliver complex business solutions for modern retail companies with growth potential. Weigandt consulting team based in Germany is looking for talented, motivated people willing to learn fast and provide high-quality, customer-centric functional, and technical assistance to our clients around the world. Key responsibilities:
incidents, tasks, and problem resolution; collecting, preparing, and cleansing of data for incidents following the instructions; documentation of already realized solutions (e.g.: training materials, user guides); an analytical mindset and the ability to use your academic knowledge to tackle specific business problems; capability to see beyond a single issue, understanding its possible broader implications, developing an understanding of system interactions; good English level (B2)
Required: Working knowledge of:
ticketing tools/systems; basic networking components and concepts(network, sub-network, network mask, IP, FQDN, DNS, Firewall, router, switch); SQL, PL/SQL enough to prepare a typical report or work-around for incident resolution
Nice to have:
Ability to read code and understand the logic of program components written on Java, Pro*C, Linux shell (KSH, Bash, etc.), PL/SQL, Python
Great benefits:
Opportunity to join a new huge Thai project (Oracle applications); Salary to be discussed on the results of the interview; English classes with FCE Certification; Business trips to Thailand; Remote work with an opportunity to collaborate in the cozy coworking place; Experienced team; Working with an international team on exciting and challenging projects; Full medical insurance after a trial period; Great opportunity to realize your professional potential and fulfill your career ambitions