Software Engineer (C++ / JS)
Полный рабочий день
We help our enterprise clients - such as insurance, banks, retail and IT - interact with their customers through multi-channel contact center software. What this role is: Your responsibilities will include design, development, maintenance, and dev testing of backends that work within a larger product suite. You will be involved in multiple applications belonging to Genesys Engage Core organization. Examples are SIP switch, WebRTC Gateway, Statisitc’s Server. All components represented on-premise and in Cloud (AWS, Azure). The main development tools are C++ and NodeJS. There might be some Python code as well. We use AWS, JIRA, GitHUB, Jenkins and GitHUB events for CI. We believe in code reviews and unit, functional, regression and performance testing. We have a dedicated QA team helping developers test code. What you should bring to the table: To be successful, you need to have a strong understanding of C++ and/or NodeJS backends and REST API solutions, be a strong problem solver and self-driven person. The software is quite complex so detail-orientation is required. We are currently working from home due to pandemic and there are always multiple tasks in progress so being well organized. Some details about what you will do:
Working in a team on project(s) that has other developer(s) and QA engineer(s) so there is always someone to do code review, someone to discuss, someone to test Work with QA engineer(s) to ensure changes are properly tested Fix/develop customer-reported and/or PM set issues/enhancements/features on your own Review code from other engineers Write Unit (and sometimes integration, etc.) test for code that you've developed Answer questions from other team members and Professional Services and/or Customer Care Help investigate and then fix real-life customer related issues in Genesys Engage Cloud
Conditions and benefits of working in Genesys:
Competitive salary with bonuses and regular merit increases. Flexible schedule. Medical insurance (dental and life insurance included). 31 days of vacation per year. 100% paid sick leave policy. English classes in the office (online now). Modern and comfortable office in the historical part of Saint-Petersburg: well-equipped kitchen, shower, bicycle parking, etc. Team of professionals and a warm friendly atmosphere
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