Customer Support Specialist

International company based in British Columbia, Canada is looking for a fully-remote Customer Support Specialist preferably based in Siberia/Far East Russia or Kazakhstan, Uzbekistan, Tajikistan, etc. in time zone GMT+5, +6, +7

Salary:
USD 520–600/month, depending on the number of shifts
Paid monthly in USDC (cryptocurrency)

Schedule:
• 3 days on / 3 days off
• 17:00–01:00 (GMT-8)
• 8-hour shifts

About the role:
We are looking for a Customer Support Specialist to join our fully remote team. You will support customers in an international environment and work closely with an English- and Russian-speaking team.
This is a long-term, remote position with a stable schedule and clear expectations.

What you’ll do:
• Handle customer inquiries in English (written and spoken)
• Identify issues and provide effective, empathetic solutions
• Communicate clearly and professionally with customers
• Document cases accurately and follow internal processes

Requirements:
• Fluent English (C1–C2) — mandatory
• Strong problem-solving and communication skills
• Empathy and customer-focused mindset
• Attention to detail and creative thinking
• Ability to work the required GMT-8 evening schedule

Nice to have:
• Fluent Russian
• Previous customer support experience
• Remote work experience

Why join us:
• Fully remote, work from anywhere
• Stable 3/3 schedule
• International team
• Monthly payments in USDC
• Long-term cooperation

How to apply:
Send your CV + cover letter in English to:
Subject:
Customer Support Specialist [Your Name]